That said, you have a couple of choices regarding the upgrade path. However, you did say that your brother's PC is running v1803 without problems - so my guess is that your older video card (and its incompatibility with newer Win10 versions) is what has been preventing your being upgraded. That means if you FORCE an upgrade to the current Win10 version, you may then end up with a nonworking PC. Second, I am astounded that in all these YEARS, your PC has not updated to at least version 1709 - but there may be a reason for that, as MS has changed their automatic updates to NOT run on PCs that don't meet the hardware requirements for more current Win10 versions. Since your PC came with Win10 v1607 preinstalled, a reset is only going to put it back to that state, leaving you faced with hours and hours of updates to get your PC up to the current Win10 version (1809) and build (17763.379). Off, factory resetting wil only make matters worse, not better.
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